Terms & Conditions
Payment and Refund Policy
Clients agree to make timely payments for the selected coaching services. Refunds are not provided once the coaching period begins, except under exceptional circumstances, which will be evaluated at the discretion of CM30FITNESS.
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Cancellation Policy
Clients cannot cancel services within the set period, as specified in the signed agreement, except for in extenuating circumstances, such as medical emergencies or unforeseen situations. Requests for cancellation must be made in writing and will be evaluated on a case-by-case basis.
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At the end of this initial period, the service becomes week to week. Clients can cancel the service by providing 14 days written notice to cm30fitness@gmail.com. Requests for cancellation must be made in writing and will be effective 14 days from the date of the notice.
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Liability Disclaimer
Clients understand and acknowledge that engaging in physical activities, exercise programs, and dietary plans involve risks, including but not limited to, the risk of injury or illness. CM30FITNESS and its coaches shall not be liable for any injuries, damages, or health issues that may arise during or after participation in the coaching program.
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Medical Disclosure
Clients affirm that they have disclosed all diagnosed and suspected medical conditions, including allergies and medications, which might affect or create contraindication for training and nutrition services. It is the client’s responsibility to inform CM30FITNESS promptly of any changes in their medical condition during the coaching period.
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Consultation with a Medical Professional
Clients are recommended to consult a General Practitioner (GP) before beginning any new diet or exercise plan. If a client has a diagnosed medical condition such as diabetes, an eating disorder, is pregnant, or has Inflammatory Bowel Disease (IBD), CM30FITNESS will not provide dietary advice, as specialized support is required. In such cases, CM30FITNESS can refer the client to an Accredited Practicing Dietician for appropriate guidance.
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Confidentiality
All client information, including but not limited to personal details, medical records, and progress reports, will be kept confidential and will not be shared with third parties without the client’s consent, except as required by law.
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Modification of Services
CM30FITNESS reserves the right to modify, suspend, or discontinue any aspect of the coaching services, including but not limited to content, features, and availability, at any time without notice.
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Termination of Services
CM30FITNESS reserves the right to terminate coaching services if the client breaches any terms and conditions, engages in harmful behavior, or fails to comply with the agreed-upon guidelines. Terminations due to client requests are subject to the cancellation policy outlined above.
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Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of South Australia, without regard to its conflict of law principles.
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By enrolling in our online coaching services, clients acknowledge that they have read, understood, and agreed to abide by these terms and conditions.
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For any questions or concerns, please contact us at cm30fitness@gmail.com.